Contact-center
#ciscall
Advanced telecommunications services and also we offer:

We have a highly structured system of staff recruiting as well as reliable programs aimed to educate and develop our specialists. Coaches, script-writers, and supervisors take care that all the information is presented by call-center operators in the right way. Thus, you get well-trained operators who have a good understanding of your project's specifics

All the elements of the Contact Center Platform are reserved and located in secure data-centers. We do not depend on the Internet channel and electricity. The team of the company includes qualified IT personnel: programmers and system administrators. Technical support is always online. All the calls are processed without failures

We delve deep into the details of any project and come up with the best decisions. Great emphasis is put on establishing lasting relationships, so we invest a lot of effort in the preparatory phase to show noticeable results right from the beginning of cooperation. You get to work with competent, friendly managers, not with soulless machines

We provide access to all calls statistics. Also, we prepare reports and requests in a special CRM-system that has been developed for five years. Records of calls with all clients are also available. Hence, you get not only the final result but also the possibility to evaluate all the milestones of your project. You may see conversions and parameters on each step